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Benefits of Marketing
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- Establish name recognition of the practice and for the physicians
- Gain and retain patient referrals
- Enhance customer service
- Save staff and physician time by providing information in printed form
- Establish a solid reputation for the practice and the physicians in the community and region
- Provide customers with information about the practices capabilities, procedures, and processes
- Establish trust in the practice
- Distinguish the practice from the "competition"
- Identify your practice to insurers, managed care administrators, and employer groups
- Encourage word-of-mouth referrals
- Provide a context for addressing problems, such as a malpractice charge
- Provide leverage in an environment of mergers and consolidations
- Engender pride and loyalty among staff (and vendors)
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